The shoe must go on (Published August 2006)

Our monthly advert normally tells of something complex we do for a client. We tend to describe the difficult and unusual, but 25% of new clients are quite straightforward so could make less interesting reading, but please read on.

The simpler scenario is to buy goods that are mostly presold at the time of our commitment. There are no complications of manufacture, contractual debt, or other "racy" scenario. To compete there we offer unrivalled service and good value. Our clients for simpler facilities get the benefit of our culture and skills oriented towards giving wonderful service for complex needs.

Shoes for back to schoolKishore Nagrani, M&M Footwear, was a client first 10 years ago. Kishore is shoes. He has sold every sort since we have known him. He knows everything about shoes, their manufacture and their customers. Kishore's designs are made in China. He has a man who lives in the factories (literally) to be sure the product delivered is what he designed.

His customers are your high street shops. These guys want the product, but have very imaginative ways of trying to contain Kishore's margins. Kishore wants a trade financier who is really cheap, and we are not really cheap. So he left us some years ago in favour of funding from City Europe, but they failed and cost him money.

"Our clients for simpler facilities get the benefit of our culture and skills oriented towards giving wonderful service for complex needs."

Kishore's suppliers in China said they wanted letters of credit and Target Trade Finance seemed to be cheaper than our LCs, but their recent failure cost him a lot of money in customer credibility, cancelled orders and penalties for late deliveries - a real shoe stopper - we picked up his needs at short notice because the shoe must go on!

Before doing so we persuaded the suppliers that, when dealing with us, they did not need LCs to be opened before shipment. A supplier undertaking (SU) and documentary payment (DP) when the goods are in transit is safe, and reduces the necessary funding period by nearly four weeks.

So what is good value? We think it is a reliable trade financier:

  • who meets the client's evolving needs immediately, so customers get what they have ordered on time; and
  • who can buy using a SU or by DP from the suppliers because they trust us. Kishore's suppliers now prefer our DP to Target's LCs, being simpler, and they actually get paid at about the same time.

And Kishore prefers our DP because it costs less than did Target's LCs because the funding period is so much shorter.

M&M Footwear factors its debts with Eurofactor, which is our source of repayment. Selling to the high street is not easy but a professional client, a committed competent factor, and Fairfax Gerrard make a good team. Kishore is a fan of ours, contactable on mandmftwr@btinternet.com.


Written by David Ross Director

PDF Icon  Download the Article 'The shoe must go on' at www.fairfaxgerrard.co.uk/docs/BusMon 0806 The shoe must go on.pdf

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